Salary
Not listed
Posted
2h ago
Source
himalayas
Role Overview
Mercier Consultancy Group is proud to present an outstanding opportunity for Dutch-speaking professionals to join a globally recognised technology leader in the consumer electronics industry, working fully remotely from Bulgaria. This role is ideal for individuals who are passionate about cutting-edge consumer electronics products and delivering exceptional customer experiences.
What You Will Do
Deliver outstanding customer support in Dutch via phone, email, and live chat, assisting clients with queries related to consumer electronics products, devices, and services. Provide expert guidance on the setup, functionality, troubleshooting, and usage of a wide range of consumer electronics products.
Why It Might Be a Fit
Native or fluent Dutch language skills are essential for this role. A genuine interest in consumer electronics, technology, and digital products is required. Strong interpersonal and communication skills with a customer-first mindset are also necessary.
Requirements
- Native or fluent Dutch language skills
- Valid EU passport
- Genuine interest in consumer electronics, technology, and digital products
- Strong interpersonal and communication skills with a customer-first mindset
- Previous experience in customer service, technical support, or a related field within a consumer electronics or technology environment
Benefits
- Competitive Monthly Salary
- Fully Paid Training programme
- Comprehensive Health Insurance coverage
- Fully Paid Relocation Package
- Monthly Performance Bonus
- Supportive, multicultural, and inclusive remote team environment
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
Interested in this role?
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