Dutch Speaking Fitbit Products Support Specialist

Role Overview

Mercier Consultancy Group is seeking a Dutch Speaking Fitbit Products Support Specialist to provide expert guidance and support to Dutch-speaking customers regarding Fitbit products, applications, and wellness ecosystems. This is a fully remote role based within Bulgaria, ideal for passionate, customer-focused individuals who have a genuine enthusiasm for health technology and the Fitness & Wellness industry.

What You Will Do

Provide professional, empathetic, and timely support to Dutch-speaking customers regarding Fitbit products, including fitness trackers, smartwatches, and associated wellness applications. Assist customers with device setup, synchronisation, troubleshooting, and software or firmware updates, ensuring a seamless Fitness & Wellness experience.

Why It Might Be a Fit

Native or fluent Dutch language skills (spoken and written) are essential for this role. A genuine interest in health technology, wearable fitness devices, or the broader Fitness & Wellness industry is highly desirable. Previous experience in customer support, technical helpdesk, or a consumer electronics environment is advantageous.

Requirements

• Native or fluent Dutch language skills (spoken and written)
• Valid EU passport
• Genuine interest in health technology, wearable fitness devices, or the broader Fitness & Wellness industry
• Previous experience in customer support, technical helpdesk, or a consumer electronics environment

Benefits

• Competitive Monthly Salary
• Fully Paid Training Programme
• Comprehensive Health Insurance
• Fully Paid Relocation Package
• Monthly Performance Bonus
• Remote working arrangement within Bulgaria
• Supportive, multicultural team environment
• Genuine career development and progression opportunities