French Speaking Digital Trust and Safety Analyst

Role Overview

Mercier Consultancy Group is seeking a French Speaking Digital Trust and Safety Analyst to join a leading consumer electronics brand in Sofia, Bulgaria. The role involves protecting digital ecosystems, reviewing user-generated content, and investigating trust and safety incidents. The ideal candidate is fluent in French, passionate about digital integrity, and ready for a high-impact role.

What You Will Do

Review and assess user-generated content, investigate trust and safety incidents, and collaborate with cross-functional teams to develop content moderation policies. Handle escalated cases, monitor platform health metrics, and contribute to regular reporting on trust and safety trends.

Why It Might Be a Fit

This role is ideal for a candidate with native or fluent French language proficiency, strong analytical and critical thinking skills, and a genuine interest in consumer electronics and online user safety. The company offers a competitive salary, fully paid training, comprehensive health insurance, and a relocation package.

Requirements

• Native or fluent French language proficiency (spoken and written)
• Valid EU passport
• Previous experience in trust and safety, content moderation, digital risk, customer support, or a related online safety discipline
• Strong analytical and critical thinking skills
• Excellent written communication skills in both French and English

Benefits

• Competitive monthly salary
• Fully paid training
• Comprehensive health insurance
• Fully paid relocation package
• Monthly performance bonus
• €1,500 signing bonus
• Supportive work environment
• Career development opportunities
• Team events