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Remote Recruitment

Remote Recruitment

Technical Support Analyst

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Fully RemoteSupportSouth Africa

Salary

ZAR25k–ZAR35k

Posted

2h ago

Source

himalayas

Technical SupportTechnical Support AnalystCustomer SupportHelp DeskIT Support

Remote Recruitment is hiring a Technical Support Analyst for UK-based clients in a fully remote capacity. Based in South Africa and working UK business hours, this is an excellent opportunity for driven professionals seeking international exposure.

Key Responsibilities

  • Execute all core responsibilities professionally and to a consistently high standard
  • Manage your workload effectively and meet all agreed targets and deadlines
  • Communicate proactively and clearly with internal teams and external stakeholders
  • Maintain accurate records and documentation in all systems
  • Contribute to team improvement initiatives and best practice sharing
  • Represent the organisation professionally at all times

Requirements

  • 2+ years of relevant professional experience in a similar role
  • Excellent written and verbal communication skills in English
  • Proficient in Microsoft Office Suite and relevant software tools
  • Highly organised, reliable, self-motivated and detail-oriented
  • Stable and quiet home office with a reliable high-speed internet connection

What We Offer

  • Competitive monthly salary between R25,000 and R35,000
  • 100% remote position working UK business hours
  • Excellent career growth and professional development opportunities
  • Exposure to leading UK businesses and international work practices

Remote Recruitment – connecting outstanding South African talent with ambitious UK employers. If this role sounds like you, we encourage you to apply today.

Salary in context

This salary range is below the typical band for remote Support roles — comparable roles on RemoteTide top out closer to $54k.

Before you apply

  • Ask about ticket volume per agent and weekend coverage
  • Confirm tools used (Zendesk, Intercom, etc.) match your experience
  • Check escalation path clarity

Interested in this role?

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