Fully RemoteSupportmidUSA
Salary
Not listed
Posted
5h ago
Source
jobicy
Job Description SummaryThe Customer Experience (CX) Program Owner will own and drive the end-to-end customer experience strategy across PERS and its Customer Success organization. This individual will act as the...
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
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