I2
Fully RemoteSupportseniorGermany
Salary
Not listed
Posted
3h ago
Source
arbeitnow
Information Technology and ServicesRemote
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Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a Senior Business Analyst – ServiceNow Interface Analysis to join our team.
Responsibilities:
- Analyze business interfaces, system dependencies, and integration requirements.
- Gather and document data flow and interface specifications.
- Collaborate with integration teams, architects, and stakeholders.
- Identify process and data mapping requirements.
- Support interface testing and validation activities.
- Ensure seamless data exchange across enterprise systems.
Requirements:
- 5+ years of Business Analysis experience.
- Strong knowledge of ServiceNow integrations and enterprise ecosystems.
- Experience with interface analysis, data mapping, and process modeling.
- Understanding of APIs, data flows, and integration concepts.
- Fluent German (C1) and English.
- EU-based location.
Find more English Speaking Jobs in Germany on Arbeitnow
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
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