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Ashby

Ashby

Strategy & Operations, Customer Success

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Fully RemoteOperationsmidCanada, USA

Salary

Not listed

Posted

16h ago

Source

jobicy

CSS

Role OverviewIn this CSSO role, you will drive the strategy, processes, and data-driven insights that empower our Customer Success Team to deliver exceptional outcomes for our customers. Reporting to the Senior Manager of Revenue Operations and partnering closely with Customer Success leadership, you will define strategies and execute improvements that optimize customer health, retention, and…

Before you apply

  • Confirm scope (HR ops, RevOps, FinOps, etc.)
  • Ask about cross-functional reporting lines
  • Check process maturity vs greenfield expectations

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