Fully RemoteSupportmanagerUSA
Salary
Not listed
Posted
3h ago
Source
jobicy
About this RoleHi, I’m Loren, the Head of Strategic Customer Success here at Ashby. My team is dedicated to building deep, consultative partnerships within the Enterprise space. Our Customer Success Team is passionate about shaping and scaling an exceptional upmarket customer experience across the Enterprise Segment. We’re thrilled to be hiring our next Strategic CSM…
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
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