Fully RemoteSupportjuniorUnited States
Salary
Not listed
Posted
2h ago
Source
himalayas
Go
The position requires individuals to support the accurate inputting, organizing and maintaining data into the customer digital system.
- Exposure to Logistics industry, gaining new knowledge related to the transportation of goods and services
- Will be joining a logistic company which belongs to Top 5 Freight Forwarder globally.
- Transcribes and enters data into the computer system
- Verify accuracy of data entered
- Familiarize oneself with the source and location of data to be entered to reduce wait time.
- Demonstrates good judgment in handling confidential information and in keeping records secure.
- Methodological and has attention to details.
- Discipline, independent and able to work with minimal supervision.
- Agile and adaptable.
- Able to work with people across geographical and cultural boundaries.
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
Interested in this role?
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