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Virtual Coworker

Virtual Coworker

Data Entry Assistant for a Disability and Community Support Company in Australia

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Fully RemoteSupportjuniorAustralia

Salary

Not listed

Posted

1mo ago

Source

himalayas

Go
Category: Health Care

Location: Cairns Queensland Australia


  • Accurately input new client data into ShiftCare, including service agreements, care plans, and participant details
  • Maintain and regularly update client records to ensure information is current and compliant
  • Upload and manage documentation such as reports, notes, and supporting files
  • Monitor data accuracy across the CRM and identify discrepancies or missing information
  • Liaise with internal team members to obtain required documentation and updates
  • Ensure confidentiality and compliance with NDIS and privacy standards




Details

Before you apply

  • Ask about ticket volume per agent and weekend coverage
  • Confirm tools used (Zendesk, Intercom, etc.) match your experience
  • Check escalation path clarity

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