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Imprint

Imprint

Director, Strategic Customer Relations

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Fully RemoteSupportmanagerUSA

Salary

Not listed

Posted

4h ago

Work setup

Fully Remote

Who We Are Imprint helps the world's best brands grow the lifetime value of their customers. We started with co-branded credit cards and rebuilt them to be smarter, more rewarding, and brand-first. We partner with companies like Crate & Barrel, Rakuten, Booking.com, H-E-B, Fetch, and Shell to launch modern credit programs that deepen loyalty, unlock…

Before you apply

  • Ask about ticket volume per agent and weekend coverage
  • Confirm tools used (Zendesk, Intercom, etc.) match your experience
  • Check escalation path clarity

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