Product Business Analyst- SaaS Products (Remote, WFH)

Job Title: Product Business Analyst SaaS Products

Location: India- Remote
Employment Type: Full-time

About Quantum Strides LLC

Quantum Strides LLC is a premier System Integrator and IBM Business Partner with a global presence across the USA, India, Canada, and the Philippines. We specialize in delivering cutting-edge enterprise and SaaS-based solutions, leveraging AI and cloud technologies to optimize business operations.

We are looking for an experienced Product Business Analyst to support the development and delivery of SaaS-based products. The ideal candidate will have strong analytical and functional expertise, combined with certifications such as CBAP, TOGAF, or ITIL, to align product capabilities with business objectives.

Key Responsibilities

• Collaborate with product managers, stakeholders, and engineering teams to define and document product requirements, user stories, and acceptance criteria for SaaS-based solutions.
• Analyze business processes and translate them into functional specifications and product workflows.
• Facilitate requirement-gathering sessions, workshops, and product demonstrations with internal and client stakeholders.
• Develop detailed documentation including BRDs, FRDs, process flows, and use case scenarios.
• Partner with UI/UX teams to ensure seamless user experience aligned with business needs.
• Assist in backlog grooming, sprint planning, and release management in Agile environments.
• Evaluate SaaS product features, identify gaps, and recommend enhancements aligned with best practices and business strategy.
• Coordinate UAT (User Acceptance Testing), training, and change management activities.
• Act as the bridge between business stakeholders and technical teams, ensuring clear communication and alignment.
• Ensure product design and business processes adhere to ITIL, TOGAF standards, and enterprise architecture principles.

Required Qualifications

• 7+ years of experience as a Business Analyst, with at least 3+ years in SaaS product development environments.
• Proven experience in business process modeling, requirements management, and SaaS solution analysis.
• Strong knowledge of Agile/Scrum methodologies and tools like JIRA, Confluence, or DevOps.
• Proficiency in preparing documentation (BRD, FRD, user stories, workflows, data models).
• Solid understanding of cloud/SaaS product architecture and integrations (APIs, web services).
• Excellent communication, stakeholder management, and presentation skills.

Certifications:

• CBAP (Certified Business Analysis Professional) (Must Have)

(Atleast one from the following)

• TOGAF (The Open Group Architecture Framework)
• ITIL (Information Technology Infrastructure Library)

Preferred Qualifications

• Experience working with SaaS-based enterprise products (e.g., IWMS, ERP, CRM, or AI-powered SaaS platforms).
• Exposure to enterprise integrations (ERP, HRMS, or AI/ML-driven SaaS tools).
• Knowledge of data security, compliance, and governance in SaaS environments.

Why Join Us?

• Opportunity to work on next-generation SaaS and AI-powered products.
• Collaborative and innovative work environment.
• Competitive compensation and growth opportunities.
• Remote flexibility with a global team culture.