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Arion Care

ATC Coordinator

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Fully RemoteSupportUnited States

Salary

Not listed

Posted

2h ago

Source

himalayas

ATC CoordinatorAdministrative CoordinatorHealthcare AdministrationRemote Administrative SupportAttendant Care Coordination

About Arion Care Solutions

Our Mission is to do the right thing…always.

We embrace the highest standards of ethics in all of our relationships, services and business practices, and every decision is guided by integrity, dignity and respect.

ATC Coordinator-Bilingual

4908

Remote (Phoenix, Arizona, US)

About Arion Care Solutions

Our Mission is to do the right thing…always.

We embrace the highest standards of ethics in all of our relationships, services and business practices, and every decision is guided by integrity, dignity and respect.

Now Hiring: ATC Coordinator

About the Role

Are you a detail-oriented and organized professional looking to make a meaningful impact? We’re hiring an ATC Coordinator to support our growing Attendant Care Monitoring team!

In this role, you’ll play a key part in keeping our operations running smoothly—ensuring accurate documentation, supporting payroll and compliance tasks, and helping maintain our high standards of service. If you’re a strong communicator, love structure, and enjoy working behind the scenes to support a mission-driven team, we’d love to hear from you!

What You’ll Do

  • Keep things organized: manage spreadsheets, tracking tools, and reports to support compliance and informed decision-making.
  • Stay on top of details: maintain accurate employee and member records in line with organizational and regulatory standards.
  • Communicate professionally: respond to internal communications within one business day and ensure clear, respectful follow-up.
  • Support the team: assist with payroll, vehicle compliance tracking, and day-to-day administrative needs as directed by the ATC Manager.
  • Troubleshoot and problem-solve: apply critical thinking and a solutions-focused mindset when challenges arise.
  • Embrace technology: use Microsoft Office (especially Excel), internal systems, and databases to keep processes running efficiently.
  • Work independently: manage your time well and stay focused in a remote environment with minimal supervision.
  • Collaborate with care: contribute to a positive, team-oriented culture and support special projects as requested.

Minimum Qualifications

  • Education and/or experience in education, social work, disability services, or a related field.
  • Must be at least 18 years of age.
  • Able to pass a background check and obtain a valid DPS fingerprint card.
  • Comfortable learning new software and working with Microsoft Office, especially Excel.
  • Must have a reliable home workspace and childcare arrangements (if applicable)

Preferred Skills

  • Familiarity with databases or data tracking systems.
  • Experience in remote administrative support roles.
  • Understanding of AHCCCS, DDD, or other human services compliance standards.

Tools You’ll Use

  • Computer
  • Multi-functional printer/scanner
  • Cell phone

Work Environment

This is a remote work position. A dedicated, distraction-free home office space is required. Occasional local travel may be needed for meetings or training.

Arion Care is an equal opportunity employer.

Before you apply

  • Ask about ticket volume per agent and weekend coverage
  • Confirm tools used (Zendesk, Intercom, etc.) match your experience
  • Check escalation path clarity

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