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TRM Labs

TRM Labs

Customer Success Manager

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Fully RemoteSupportmanagerEMEA, Germany

Salary

Not listed

Posted

4h ago

Work setup

Fully Remote

Build a Safer World.TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.The AI Customer…

Before you apply

  • Ask about ticket volume per agent and weekend coverage
  • Confirm tools used (Zendesk, Intercom, etc.) match your experience
  • Check escalation path clarity

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