Salary
PHP 45k–PHP 60k
Posted
1h ago
Work setup
Fully Remote
About KeyNest
Founded in London, KeyNest is a global network of shops where Airbnb hosts and property managers securely store keys for guests, tenants, cleaners, and contractors. As an official global partner of Airbnb, we have successfully checked in more than 1,500,000 guests worldwide.
What you will do
You will join our team as a Bilingual GuestCare Agent on a full-time independent contractor basis, providing dedicated support to our international community of hosts and guests in English alongside either French or Spanish.
What we are looking for
We need reliable independent contractors who can commit to a 40-hour work week on a 60-month contract. If you meet most of these criteria and are comfortable communicating fluently in English and either French or Spanish, we encourage you to apply.
Your benefits
Remote work
Career Training
Internal mobility program
Compensation
PHP 45,000–60,000 per month
Your first months at KeyNest
During your initial months, you will handle inquiries across our global network, taking ownership of guest and host communications. You will also participate in career training sessions to familiarize yourself with our operations and explore internal mobility opportunities as you grow with the company.
Salary in context
This role's top-end salary (PHP 60k) sits in the upper band for remote Support roles — typical comparable roles on RemoteTide top out around $39k.
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
Interested in this role?
Apply on the original posting. No account required.
Listing via Himalayas
Bilingual GuestCare Agent (English + French or Spanish)
KeyNest · PHP 45k–PHP 60k