SM
Sam Media
Freelance Customer Support (Dutch/Polish & English / Remote / Europe Time)
View company profile →Fully RemoteSupportAlbania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Holy See (Vatican City State), Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Ukraine, United Kingdom, Åland Islands
Salary
Not listed
Posted
1h ago
Source
himalayas
Go
your mission
We are looking for a part-time customer care agent who will handle customer inquiries, resolve issues, and enhance overall customer satisfaction through effective communication.
your profile
Your responsibilities include managing customer interactions via chat, email, and inbound/outbound calls.
This role will initially be part-time, with the possibility of transitioning to a full-time position in the future, subject to availability and operational requirements.
Requirements
- Fluent in Dutch/Polish and English, additional will be added advantage.
- At least 1 year of relevant customer care experience
- Available to work according to approximate Europe time zone: 9:00 AM - 6:00 PM (Monday to Friday)
- Three hours per day
why us?
- We are an international, dynamic, and multicultural company
- You have the ability to fully work remote
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
Interested in this role?
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