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Molina Healthcare

Molina Healthcare

Director, Member Experience (Process Improvement)

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Fully RemoteOperationsmanagerUSA

Salary

Not listed

Posted

3h ago

Source

jobicy

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Job SummaryThe Director, Member Experience is responsible for developing, implementing, and monitoring a successful strategy to achieve Molina’s Medicaid membership retention goals & objectives across the enterprise for the Medicaid lines of business (TANF, ABD, Expansion, CHIP) including similar solutions for other LOBs (Medicare, Marketplace) as appropriate. This position is accountable for the development of…

Before you apply

  • Confirm scope (HR ops, RevOps, FinOps, etc.)
  • Ask about cross-functional reporting lines
  • Check process maturity vs greenfield expectations

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