Jobs for Humanity
Data Entry Administrator / Customer Service Data Processing Assistant
View company profile →Salary
Not listed
Posted
2h ago
Source
himalayas
JOB OVERVIEW
We have a fantastic new job opportunity for a Data Entry Administrator / Customer Service Data Processing Assistant who has excellent typing accuracy, strong organisational skills and the ability to manage data entry and customer enquiries efficiently.
As a Data Entry Administrator / Customer Service Data Processing Assistant you will liaise with clients, verify information, handle queries and maintain high-quality records, helping to meet team targets and ensure smooth day-to-day operations.
DUTIES
Your duties as the Data Entry Administrator / Customer Service Data Processing Assistant include:
- Accurate Data Entry: Upload manual and automated data feeds to internal systems and websites
- Data Accuracy Checks: Ensure all entered information is correct and up to date
- Duplicate Checks: Identify and prevent duplicate records within the system
- Image Management: Approve and organise images received from external contact
- Information Verification: Contact clients to obtain or confirm missing information
- Issue Reporting: Report system or website issues to the relevant support teams
Customer Support: Respond to enquiries or direct them to the appropriate department
CANDIDATE REQUIREMENTS
- Typing Skills: Minimum typing speed of 45 words per minute with high accuracy
- Data Entry Experience: Previous experience in data entry, administration or office support
- Communication Skills: Strong written and verbal communication
- Attention To Detail: Excellent accuracy and ability to produce high-quality work
- Customer Service: Confident and professional telephone manner
- Organisation Skills: Ability to prioritise workload and manage multiple tasks
All your information will be kept confidential according to EEO guidelines.
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
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