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Mercury

Mercury

Customer Support Manager

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Fully RemoteSupportmanagerUSA

Salary

Not listed

Posted

10h ago

Work setup

Fully Remote

iOS

Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 450,000 startups and small businesses from all around the world. With growth comes the need to ensure our customer experience is top of mind even in the most challenging scenarios. We’re working to…

Before you apply

  • Ask about ticket volume per agent and weekend coverage
  • Confirm tools used (Zendesk, Intercom, etc.) match your experience
  • Check escalation path clarity

Interested in this role?

Apply on the original posting. No account required.

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