Fully RemoteSupportseniorLATAM, Mexico
Salary
Not listed
Posted
4h ago
Source
jobicy
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Senior Travel Consultant, ERM (Remote)Full time, MexicoThe Senior Travel Consultant, ERM is responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.) and handling additional duties as assigned within a global, mutli- regional setup. You will…
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
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