Fully RemoteSupportmanagerJapan
Salary
Not listed
Posted
1d ago
Work setup
Fully Remote
Rust
Role Description As a Customer Success Manager at Dropbox, you will own the post-sale customer strategy and relationship for a portfolio of customers. You will help customers realize measurable value from their investment while driving product adoption, retention, growth, and Net Revenue Retention (NRR). You will serve as a trusted advisor throughout the customer journey,…
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
Interested in this role?
Apply on the original posting. No account required.
Listing via Jobicy
Customer Success Manager — Japan
Dropbox