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Makerble

Makerble

HR and Technical Support Volunteer

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Fully RemoteSupportIndia

Salary

Not listed

Posted

2h ago

Work setup

Fully Remote

Human Resources SpecialistTechnical Support SpecialistHR CoordinatorVolunteer HRTechnical Volunteering

Company Overview

Makerble is a pioneering platform that empowers enterprises to track, measure, and analyze their impact. Learn more from

About:

As an HR and technical support specialist volunteer at Makerble, you will have the opportunity to gain hands-on experience in a fast-paced and innovative environment. Your role will involve supporting both the HR team and technical support team, utilizing your skills in effective communication, English proficiency (spoken and written), Google Workspace, and data analytics.

Selected volunteer's day-to-day responsibilities include:

1. Providing HR support by assisting with recruitment processes, employee onboarding, and performance management.
2. Handling technical support queries from internal and external stakeholders, troubleshooting issues and providing solutions.
3. Managing and maintaining HR databases and systems, ensuring accurate and up-to-date information.
4. Assisting with the development and implementation of HR policies and procedures.
5. Conducting data analysis to provide insights and recommendations for improving HR and technical support processes.
6. Collaborating with cross-functional teams to support various projects and initiatives.
7. Contributing to a positive and collaborative work environment, embodying Makerble's values and culture.
8. Conducting software testing and reporting issues.
9. Responding to client queries and provide updates on requests.
10. Utilizing spreadsheets and other non-HR-related software tools for various tasks (e.g., tracking company metrics, and data analysis).

If you are a proactive and detail-oriented individual looking to gain valuable experience in HR and technical support, this internship opportunity at Makerble is perfect for you! Apply now and be a part of our dynamic team.

Skill(s) required

Data Analytics

Effective Communication

English Proficiency (Spoken)

English Proficiency (Written)

Google Workspace

Who Should Apply

This volunteer role is ideal for individuals who are truly passionate about our vision and mission. If you are eager to make a difference and gain hands-on experience in a dynamic environment, we encourage you to apply.

Note: This is a volunteer role. Please don't apply if you're looking for a full-time paid role

Before you apply

  • Ask about ticket volume per agent and weekend coverage
  • Confirm tools used (Zendesk, Intercom, etc.) match your experience
  • Check escalation path clarity

Interested in this role?

Apply on the original posting. No account required.

Listing via Himalayas

Apply Now →
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