Sutherland
Airline Customer Support Specialist with English (remote from Bulgaria)
View company profile →Fully RemoteSupportjuniorBulgaria
Salary
Not listed
Posted
4h ago
Source
jobicy
Company DescriptionSutherland is a global leader in Customer Experience Management. For over 37 years, we have been enhancing customer interactions through innovative solutions, automation, and AI-driven services. With 60,000+ employees worldwide, Sutherland has been in Bulgaria since 2008, operating from two offices in Sofia and Varna, providing customer service and technical support in 20 languages.Job…
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
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