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Remote VA

Secretary / Assistant

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Fully RemoteSupportPhilippines

Salary

Not listed

Posted

15h ago

Source

himalayas

SecretaryAdministrative AssistantVirtual AssistantCustomer ServiceData Entry

🌿 About the Role

We are seeking a reliable and friendly Secretary/Assistant to support our landscaping company’s day-to-day operations. This role involves answering client calls and messages, generating invoices, and managing appointment scheduling. The ideal candidate is organized, communicates clearly, and maintains a positive, professional demeanor over the phone.

🛠 Responsibilities

  • Answer incoming calls and respond to client messages in a timely, friendly manner
  • Schedule and manage appointments using Google Calendar
  • Create and send invoices to clients
  • Maintain organized records of communications and appointments
  • Provide basic administrative support as needed to assist daily operations

Requirements

✅ Requirements

  • Strong communication skills with a courteous, friendly phone presence
  • Experience with Google Calendar and basic invoicing tools
  • Highly organized, detail-oriented, and dependable
  • Ability to manage multiple tasks and prioritize effectively
  • Previous experience in a support or customer-facing role preferred

Before you apply

  • Ask about ticket volume per agent and weekend coverage
  • Confirm tools used (Zendesk, Intercom, etc.) match your experience
  • Check escalation path clarity

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