Salary
Not listed
Posted
1h ago
Work setup
Fully Remote
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Specialist-Desktop SupportJob Description:
The Desktop Support Specialist role is to provide Remote Assistance forms of IT Technical Support for our overseas locations in United States and Philippines. The Desktop Support Specialist role serves to support the organization’s ability to maintain a productive end-user technology environment by ensuring that all provided hardware and software assets are fully functional. This position will provide technical support for equipment such as computers, printers and IP phones along with associated software components.
Location:
BGSI Division – WAH (Manila)PhilippinesBefore you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
Interested in this role?
Apply on the original posting. No account required.
Listing via Himalayas
Specialist-Desktop Support
Sagility