Change Manager

Job Responsibilities:

• Develop and implement change management plans and strategies to support business and technology transformation initiatives.
• Conduct Change Impact Assessments (CIA), stakeholder mapping, and readiness assessments to identify risks and mitigation plans.
• Develop and execute communication and stakeholder engagement plans to drive awareness and adoption of organisational changes.
• Establish and manage Change Champion networks to support employee engagement and change adoption.
• Plan and coordinate training activities, including training needs assessments, materials development, and delivery.
• Monitor and report change adoption, stakeholder engagement, readiness, and behavioural metrics to evaluate change effectiveness.
• Collaborate with project teams and business stakeholders to ensure change activities align with project milestones and business objectives.
• Support project governance, progress reporting, and documentation throughout the change management lifecycle.

Job Requirements:

• Bachelor's Degree in Business Administration, Human Resources, Organisational Development, Communications, Information Systems, or related fields.
• Minimum 3 years of experience in Change Management, Project Management, Organisational Development, or related roles.
• Experience supporting enterprise-wide business or technology transformation projects.
• Strong knowledge of change management methodologies, such as Prosci, ADKAR, Kotter, or equivalent frameworks.
• Hands-on experience in Change Impact Assessments, stakeholder analysis, communication planning, and change readiness assessments.
• Strong communication, presentation, facilitation, and stakeholder management skills.
• Good organisational, analytical, and problem-solving skills, with the ability to manage multiple priorities.
• Proficiency in Microsoft 365 tools, including Excel, PowerPoint, SharePoint, Teams, and Power BI.
• Prosci, PMP, PRINCE2, Agile, or Scrum certifications will be an added advantage.
• Experience supporting Microsoft, SAP, ERP, HR, Finance, or Digital Transformation programmes is preferred.