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DBOS

DBOS

Virtual Administrator (Visa Lodgement)

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Fully RemoteSupportPhilippines

Salary

Not listed

Posted

3h ago

Work setup

Fully Remote

Virtual AdministratorAdministrative AssistantMigration Services CoordinatorVirtual AdminVirtual Office Administrator

We are looking for a Virtual Administrator to work with our AU Client on either a part-time or full-time basis. This is a non-client-facing role that will provide administrative support to the Senior Consultant and Director. The successful candidate will assist with document management, application preparation, compliance checks, and general administrative tasks related to migration services. Daily responsibilities may vary depending on active cases and business requirements.

Job responsibilities

  • Review documentation received from clients and applicants
  • Save and title documents
  • Identify issue and outstanding details from an applicant from checklists.
  • Draft email to applicant, for the consultant in charge of the case, requesting outstanding details.
  • Preparation of application forms and some templated letters and submissions from documents and applicant questionnaire.
  • Cross check forms and documentation
  • Other general administration duties relating to the provision of migration services.

Qualifications

  • Relevant qualification
  • Prior experience in administration, preferable with a consulting/ process service/ accounting type of firm

Competencies / personality traits

  • Attention to detail is paramount
  • Methodical in work and the following processes of the firm.
  • Strong verbal and written communication skills in English
  • Be proactive in making suggestions regarding business activity including processes.
  • Ability to work in a small team

Before you apply

  • Ask about ticket volume per agent and weekend coverage
  • Confirm tools used (Zendesk, Intercom, etc.) match your experience
  • Check escalation path clarity

Interested in this role?

Apply on the original posting. No account required.

Listing via Himalayas

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