Fully RemoteSupportleadAustralia
Salary
Not listed
Posted
6h ago
Source
jobicy
Customer Experience & Operations LeadMurad AustraliaLocation: Sydney, NSW (Remote) Salary: $70,000 + quarterly product allowanceKeep a premium brand running behind the scenes.Great customer experience doesn't happen by accident.When this role is done well, the team notices—but customers don't. Orders arrive correctly, loyalty points apply without issue, stockists receive credits promptly, customer concerns are resolved professionally,…
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
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