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Fully RemoteSupportmidJonai,

Salary

Not listed

Posted

1d ago

Source

remoteok

infosectechnicalcustomer supportops
"2NS is a domestic steadily growing information security company. At the center of our operations are a passion for information security, customer satisfaction and the satisfaction of our own employees, as well as their opportunity to develop.

Our range of services is extensive and our staff are experts in the field of information security. We implement a wide variety of projects for our customers in the areas of technical and administrative information security. Our customer profile is broad and we have customers from many different fields. We operate globally and we have customers in Finland and, for example, other Nordic countries.

It is also important for us to support the development of information security and the diversity of the industry, which is why we act as sponsors in several different hacker events and communities such as Disobey, HelSec and Women4Cyber Finland."

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Before you apply

  • Ask about ticket volume per agent and weekend coverage
  • Confirm tools used (Zendesk, Intercom, etc.) match your experience
  • Check escalation path clarity

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