CA
Fully RemoteSupportmid
Salary
$95k–$130k
Posted
2d ago
Source
remotive
ZendeskCustomer SuccessOnboardingSaaSData Analysis
Calm is seeking a Customer Success Lead to help our enterprise customers get maximum value from our mental wellness platform. You'll manage relationships with our largest B2B accounts and drive retention and expansion.
**Responsibilities** - Own a portfolio of 50+ enterprise accounts - Drive product adoption through onboarding and training - Identify expansion opportunities and partner with sales - Serve as the voice of the customer internally
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
Interested in this role?
RemoteTide sends you directly to the source. No account required.