Fully RemoteSupportMexico
Salary
Not listed
Posted
2h ago
Work setup
Fully Remote
Customer ServiceVirtual AssistantCSRPhone Based Customer ServiceRemote Customer Support Specialist
Hi! We're FreeUp!
FreeUp is a freelance marketplace dedicated to connecting business owners with talented freelancers and remote workers from all over the world.
We believe that freelancing is the future of business, and we're building the best community for freelancers possible.
Want to learn more about FreeUp? Check out our website here, our Glassdoor reviews here, or read this feature in the LA Times about how we're the freelance platform everyone wants to be part of.
About Freelancing as a Customer Service Specialist With FreeUp:
- Daily Virtual Assistant job opportunities
- Set your own hourly virtual assistant freelance rates (or fixed-rate projects)
- Set your own work from home schedule
- Work and earn as much as you want as a virtual assistant freelancer
- 24/7 support for freelancers
- Webinars, resources, and a Slack workspace to help build your freelance business
- A dedicated internal team who is here to support you and help you succeed!
Remote CSR Requirements:
- Prior experience as a customer service representative
- Experience using word-processing software and tools (G-Suite, etc.)
- Experience with CRM tools like Salesforce
- Experience using VOIP
- High-level organizational skills
- Top-tier communication and collaboration skills
- Strong internet connection
- Excellent English communication skills (Verbal and written)
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
Interested in this role?
Apply on the original posting. No account required.
Listing via Himalayas
Remote Customer Service Specialist (Voice/Non-Voice)
FreeUp