Fully RemoteSupportmanagerUK
Salary
Not listed
Posted
6h ago
Source
jobicy
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About the RoleWe’re hiring a Technical Customer Success Manager to own and grow some of our most strategic enterprise accounts. This is not a temporary or project-based role—you are the long-term owner of the customer relationship, accountable for adoption, performance, and ongoing outcomes. Acting as an embedded partner, you will work directly with customer product,…
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
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