Fully RemoteSupportmidUSA
Salary
Not listed
Posted
16h ago
Source
jobicy
Join a team dedicated to delivering an exceptional customer experience. In this role, you will provide direct support to policyholders, producers, providers, and other stakeholders through phone, email, and written correspondence. You will resolve customer inquiries, process complex transactions, and manage a variety of service requests with professionalism and efficiency.Successful candidates will demonstrate strong customer…
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
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