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NRG

NRG

Lead, Product Support & Customer Experience

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Fully RemoteSupportleadUSA

Salary

Not listed

Posted

5h ago

Source

jobicy

Rust

About NRGNRG is a leading global insights and strategy firm at the confluence of content, culture, and technology. We stay ahead of what’s next, providing fresh insights to spark new ideas. We’re a trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challenges – in entertainment,…

Before you apply

  • Ask about ticket volume per agent and weekend coverage
  • Confirm tools used (Zendesk, Intercom, etc.) match your experience
  • Check escalation path clarity

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