Fully RemoteSupportUnited States
Salary
Not listed
Posted
1mo ago
Source
himalayas
Go
Exciting Remote ServiceNow Architect (CMA) - Certified Master Architect contract opportunity.
Requirements
- ServiceNow Certified Master Architect and expertise with ServiceNow Privacy Case Management module.
- 7 plus years of professional experience with a focus on ServiceNow Solution Design.
- Serve as a subject matter expert in advising on the strategic use of ServiceNow, ensuring alignment with business goals and IT strategies across all key current programs and prospective customers.
- A strong background in ServiceNow proposals and projects.
- Experience with Enterprise Service Management Solutions.
- ITIL certification and best practices experience.
- Excellent written and oral communication skills.
- Experience with ServiceNow implementations following agile methodologies.
- Bachelor's degree or the equivalent years of experience
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
Interested in this role?
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