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Top Notch Consultancy

Top Notch Consultancy

Telecommunication Associate (Remote Job) - Night Shifts

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Fully RemoteSupportLebanon

Salary

Not listed

Posted

1h ago

Work setup

Fully Remote

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We are currently seeking a Lebanese Telecommunication Associate for a work-from-home position. As a Telecommunication Associate, your primary responsibility will be to handle incoming and outgoing calls for our clientele. You will follow a straight forward script provided during these phone calls to ensure consistency and quality of communication.

Requirements:

  • Fluent in English.
  • Access to a reliable internet connection, preferably 3G or above. Wifi is acceptable if it reaches a minimum of 6 Mbps or utilizes Fiber-optics.Shifts:

Night shift schedule available:

  • 10:00 PM to 8:00 AM (8-hour shift) - 6$ per hour
  • 12:00 PM to 6:00 AM (6-hour shift) - 5$ per hour
  • 12:00 PM to 4:00 AM (4-hour shift) - 4$ per hour

Training:

  • A three-day training course will be provided to familiarize you with the program used for the job.

Work Schedule:

  • We offer flexibility regarding which days of the week you can work.
  • Option 1: Work 5 weekdays from Monday to Friday.
  • Option 2: Work 3 weekdays and the weekend (Saturday and Sunday).

We are looking for dedicated individuals who can effectively communicate with our clientele while maintaining professionalism and adhering to the provided script. If you are self-motivated, have excellent English skills, and are comfortable working night shifts, we encourage you to apply for this exciting work-from-home opportunity.

Before you apply

  • Ask about ticket volume per agent and weekend coverage
  • Confirm tools used (Zendesk, Intercom, etc.) match your experience
  • Check escalation path clarity

Interested in this role?

Apply on the original posting. No account required.

Listing via Himalayas

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