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Triptastic Adventures

Triptastic Adventures

Remote Customer Operations Assistant

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Fully RemoteSupportUnited States

Salary

Not listed

Posted

2h ago

Source

himalayas

Customer OperationsOperations AssistantAdministrative SupportClient ServicesReservation Management

This remote role supports clients by managing reservation details, documentation, and scheduling activities. The ideal candidate is organized, detail-focused, and comfortable working with multiple systems.

Responsibilities

  • Coordinate reservation details
  • Maintain accurate client records
  • Review and confirm scheduled information
  • Communicate updates and confirmations
  • Follow established processes and procedures
  • Participate in training and operational updates

Benefits

  • Fully remote
  • Flexible scheduling
  • Structured training
  • Supportive team environment

Requirements

  • Legal eligibility to work (US, UK, Mexico, Australia, or Spain)
  • Strong organization and time management
  • English communication skills
  • Reliable internet access

Before you apply

  • Ask about ticket volume per agent and weekend coverage
  • Confirm tools used (Zendesk, Intercom, etc.) match your experience
  • Check escalation path clarity

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