Salary
Not listed
Posted
1d ago
Work setup
Fully Remote
Position Overview
We are seeking dependable and customer-focused individuals to join our team as a Travel Support Specialist. This remote role focuses on assisting clients with travel-related inquiries, supporting reservation coordination, and ensuring a smooth and positive customer experience throughout the booking process.
This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and training are provided.
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- Respond to client inquiries regarding travel options, reservations, and itinerary details
- Assist with coordinating and confirming bookings for hotels, cruises, and vacation packages
- Review travel information for accuracy, including dates, traveler details, and accommodations
- Provide timely updates and clear communication before and after travel
- Maintain organized records of client interactions and reservations
- Deliver professional and responsive customer support
- Strong written and verbal communication skills
- Customer-focused mindset with attention to detail
- Comfortable using online systems and digital platforms
- Ability to work independently in a remote environment
- Previous customer service, hospitality, or administrative experience is helpful but not required
$35,000 - $65,000 a year
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What We Offer
- Structured onboarding and guided training
- Access to booking tools and travel supplier resources
- Ongoing professional development opportunities
- Flexible remote work environment
- Supportive and collaborative team culture
Ideal Candidate
This role is well suited for individuals seeking remote customer service opportunities, career changers exploring the travel industry, or professionals with service-oriented backgrounds.
Please mention the word **SPLENDOR** and tag RMmEwNjo5OGMwOjM2MDA6OjEwMw== when applying to show you read the job post completely (#RMmEwNjo5OGMwOjM2MDA6OjEwMw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
Interested in this role?
Apply on the original posting. No account required.
Listing via RemoteOK
Travel Support Specialist
Aisles & Abroad