Fully RemoteSupportseniorUSA
Salary
Not listed
Posted
6h ago
Source
jobicy
Senior Area Customer Service Coordinator, HospitalityPOSITION PROFILEUnder the direction of the Field Manager this key position supports daily operations, implementations, expansions, and administration of all Managed Services Accounts within an assigned operational area with varying sizes. Undertaking all customer support tasks in external customer/client facilitiesThe Area Customer Service Coordinator, Hospitality delivers operational support by assisting MS…
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
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