Licensed Insurance Virtual Customer Service Agent

Responsibilities

• Interact with customers, clients, insurance carriers and internal sources to provide coverage information and provide policy recommendations
• Complete a variety of day-to-day client service transactions, including policy endorsements, certificates, binders, cancellations or other tasks
• Complete carrier certifications to obtain Ready to Sell Status for multiple insurance providers
• Weekly review of quality standards, metrics, and performance

Qualifications

• Ability to complete pre-licensing courses and pass the applicable state exam and background screenings
• Organized self-starter, dedicated to studying on their own and comfortable in a continuous-learning environment
• Must be 18+ years of age
• High school diploma (or GED equivalent)
• Must pass a background check and drug screening
• At this time, we can only offer employment to individuals located in the following states: AL, AZ, AR, CO, FL, GA, ID, IN, IA, KS, KY, LA, MI, MN, MS, MO, NE, NV, NJ, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY
• As a note for work-at-home positions we require minimum requirements of your home internet service; Mbps: 15 mbps download and 5 mbps upload.