Fully RemoteOperationsleadUSA
Salary
Not listed
Posted
5h ago
Work setup
Fully Remote
GoRust
At Clover Health, every member interaction builds trust and shapes health outcomes. We are hiring a Quality Assurance Lead to own and mature the Quality Assurance program for Clover's Houston Experience Center, holding every member interaction to our standards for accuracy, empathy, compliance, and service. You will own the end-to-end program: standards, scorecards, calibration, governance,…
Before you apply
- Confirm scope (HR ops, RevOps, FinOps, etc.)
- Ask about cross-functional reporting lines
- Check process maturity vs greenfield expectations
Interested in this role?
Apply on the original posting. No account required.
Listing via Jobicy
Contact Center/CX Quality Assurance Lead (Houston)
Clover Health