Bilingual Scheduling & Staffing Coordinator (English & Spanish)

Category: Employment - Recruiting - Staffing

Location:

Bilingual Scheduling & Staffing Coordinator (English &

Spanish)

Overview

We are seeking a highly organized, fast-paced coordinator to manage incoming referrals and

match families with the right providers. This is not a data entry role — it requires strong

communication, decision-making, and follow-through to ensure services are scheduled quickly

and efficiently.

Key Responsibilities

• Respond to all new referrals within 30 minutes of receipt
  
• Match families with appropriate providers based on language, schedule, and location
  
• Coordinate scheduling between families and providers until services begin
  
• Maintain consistent follow-up and communication with all parties
  
• Track referral status, outcomes, and reasons for lost referrals
  
• Report recurring issues or service gaps to the team
  
• Maintain accurate documentation for reporting and audit readiness
  

Qualifications

• Fluent in English and Spanish (written and verbal)
  
• Strong communication and follow-up skills
  
• Highly organized with the ability to manage multiple tasks at once
  
• Sense of urgency and ability to work in a fast-paced environment
  
• Comfortable using systems to track data and manage workflows
  
• Strong problem-solving skills and ability to make decisions independently
  

What Success Looks Like

• Immediate response to new referrals
  
• Smooth scheduling with minimal delays or rescheduling
  
• Consistent follow-ups without reminders
  
• Clear, accurate tracking and reporting of all referral activity
  

Details