Fully RemoteSupportmidUSA
Salary
Not listed
Posted
5h ago
Source
jobicy
This position manages day-to-day service or back-office operations including supervising and coaching associates, monitoring metrics, and ensuring adherence to performance standards. The incumbent implements best practices for achieving customer and...
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
Interested in this role?
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