Amazon.com
Strategy and Engagement - Customer Engagement Manager (CEM) , Worldwide Public Sector (Education & State/Local Government)
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Salary
Not listed
Posted
5h ago
Source
jobicy
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We are seeking a Customer Engagement Manager (CEM) to join our Worldwide Public Sector Sales team, supporting Education and State & Local Government customers. In this role, you will serve as a strategy and customer engagement leader, acting as an extension of senior executive leadership, partnering directly with account teams to accelerate revenue, remove blockers,…
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
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