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Stanford University

Stanford University

Live Support, Clinical Research Operations Specialist II (REACT) (Remote Opportu

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Fully RemoteSupportUnited States

Salary

Not listed

Posted

2h ago

Work setup

Fully Remote

React

The Stanford Center for Clinical Research (CRH) is a growing academic research organization within the Stanford Department of Medicine. Our mission is to conduct and promote high-impact, innovative clinical research to improve human health.

CRH is seeking a Clinical Research Operations Specialist II to conduct and manage a large multi-site clinical trial. Research will be conducted in cardiovascular medicine. The Clinical Research Operations Specialist II will be responsible for providing study sites with live support and the overall site management of virtual and multisite operations. This position will be the main point of contact for the study sponsor and the study PI.

In addition to the core duties described below, this position will be responsible for the following: a) providing study sites with live support for time-sensitive requests; b) leading efforts in collection of participant safety data; b) reviewing study Operations Manuals and Documents; and c) providing non-urgent support to study sites that impact enrollment and safety.

At CRH, we strive to find team members who are passionate about their work, flexible, fun, and want to deliver results. We place a high priority on equipping our staff to perform their job efficiently, helping them acquire new skills and grow within the organization. We encourage our team to have a healthy balance between work commitments and life outside of work and provide support to achieve this balance. If you are looking to make a large impact through global-reaching clinical research, we encourage you to apply!

This is a remote position.

Before you apply

  • Ask about ticket volume per agent and weekend coverage
  • Confirm tools used (Zendesk, Intercom, etc.) match your experience
  • Check escalation path clarity

Interested in this role?

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