Mercier Consultancy Group
German-Speaking Video Streaming Customer Agent - Work In Greece
View company profile →Fully RemoteSupportGermany
Salary
Not listed
Posted
1mo ago
Source
himalayas
Remote German Customer Support SpecialistGerman Speaking Customer Service RepresentativeBilingual German English Customer Support SpecialistCustomer SupportCustomer Service
Mercier Consultancy MD is looking for a German-Speaking Video Streaming Customer Agent to join our team in Greece. This role is ideal for motivated individuals who are passionate about video streaming services and dedicated to providing excellent customer support.
Requirements
- Fluency in German (spoken and written) is required; English proficiency is a plus.
- Previous experience in customer service or video streaming related roles is preferred.
- Strong communication skills with a customer-focused approach.
- Basic technical knowledge to assist with troubleshooting streaming service issues.
- Proficiency with CRM software and digital communication platforms.
Benefits
- Competitive Monthly Salary
- Fully Paid Training
- Fully Paid Relocation Package
- Monthly Performance Bonus
- Health Insurance
- 2 Extra Salaries Per Year
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
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