Fully RemoteSupportseniorEurope
Salary
Not listed
Posted
5h ago
Source
jobicy
Go
Job DescriptionWHAT YOU WILL BE WORKING ONMain challengeWe are hiring a Customer Care Agent to support our players worldwide and ensure high-quality, timely resolution of customer requests. This role is key in maintaining player satisfaction and service quality across multiple live projects, including Disney Magic Kingdoms, Dragons Mania Legends, and Minion Rush. What it means…
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
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