Fully RemoteSupportexecutiveCanada
Salary
Not listed
Posted
6h ago
Source
jobicy
Advanced Utility Systems, a division of Harris; is seeking a Vice President of Customer Support who leads the customer support organization with full accountability for strategic direction, operational execution, service quality, customer retention, and cost-to-serve performance.This executive owns the complete support lifecycle, from first-contact ticket resolution and after-hours incident response through quality assurance, root cause…
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
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