Fully RemoteSupportseniorCanada
Salary
Not listed
Posted
5h ago
Source
jobicy
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SummaryThe Customer Service Coordinator joins Guidewire’s Product Strategy organization, working at the intersection of AI, cloud, data, and customer experience for P&C insurers.You will collaborate closely with Product, Engineering, Professional Services, and Go-to-Market teams to turn our platform vision into real customer outcomes, helping ensure secure, scalable, and reliable solutions that deliver measurable value worldwide.In…
Before you apply
- Ask about ticket volume per agent and weekend coverage
- Confirm tools used (Zendesk, Intercom, etc.) match your experience
- Check escalation path clarity
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