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Expert VA

Expert VA

Director of Culinary Operations & Food Systems

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Fully RemoteSupportmanagerUnited States

Salary

Not listed

Posted

8h ago

Source

himalayas

Culinary OperationsFood Systems ManagementRestaurant Food ServicesFood Safety and Quality AssuranceMulti Unit Restaurant Management

This is a remote position.

Job Description

We need someone who can diagnose an entire culinary system, fix urgent product and quality problems fast, and then build the systems — recipes, specs, training, food safety — that let quality survive growth and turnover across multiple locations.

This is a fully remote role. A dedicated on-site Head Chef already handles floor-level kitchen execution — your focus is on the systems, standards, and leadership that keep quality consistent across every location, not day-to-day kitchen presence.

What You'll Own
  • Assess the current state of products, menus, recipes, and suppliers using data, reports, and remote evidence review

  • Diagnose and direct fixes for taste, consistency, and food-safety failures — working through the on-site Head Chef and location teams

  • Build controlled recipes and process standards with clear tolerances and version control

  • Lead menu engineering — fix, reposition, or cut underperforming products

  • Establish food-safety and traceability controls, with root-cause analysis on failures

  • Recruit, train, and develop culinary leaders across locations remotely

  • Own the culinary drivers of food cost, waste, and margin


Requirements

What We're Looking For
  • Significant senior culinary leadership in a complex, multi-location environment

  • Proven ability to restore product quality and build repeatable systems — not just cook well

  • Comfortable leading and directing kitchen execution remotely, through on-site leads

  • Strong understanding of food cost, yield, and labor economics

  • Food safety and quality assurance experience

  • Advanced, practical use of AI and data tools for culinary management

Bonus Points
  • Experience managing across multiple concepts, cuisines, or dayparts

  • Experience directing culinary teams remotely or across distributed locations

  • Beverage operations or dining service experience

  • Track record building training and succession pipelines for culinary teams

You'll Thrive Here If You...
  • Believe quality should survive turnover, distance, and growth — not depend on one person's memory

  • Can lead and influence kitchen teams effectively without being physically present

  • Balance exacting culinary standards with real commercial judgment

  • Want to build systems, not just run a kitchen


Benefits

Benefits
  • HMO (health insurance)

  • Paid time off (PTO)

  • Work from anywhere

  • Opportunities for promotion

  • Pay raise


Before you apply

  • Ask about ticket volume per agent and weekend coverage
  • Confirm tools used (Zendesk, Intercom, etc.) match your experience
  • Check escalation path clarity

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